Facebook is excluding people who haven’t activated the “Facebook Protect” program, and users are complaining that the company sent a mysterious, spam-like email that they ignored for security reasons.

Several Facebook users took to Twitter to complain about the spam-like notification in an email titled “Your account requires advanced security from Facebook Protect,” which they didn’t open due to privacy concerns.

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“I was locked out of Facebook indefinitely today for not responding to emails from FB (which looked like a scam) about the new Facebook Protect system, which I had to enable today. So far, the text and security key options are don’t work, many are reporting,” one affected user tweeted late Friday.

The Facebook email told users to enable the Facebook Protect feature by a certain date or they would no longer be able to access their account.

According to the social network, Facebook Protect is a “security program for groups of people who are more likely to be targeted by malicious hackers, such as human rights defenders, journalists and government officials”.

The first deadline was March 17 and now several people are banned from their Facebook accounts. Some can’t even get in even if they have the feature turned on.

Dear @FacebookApp: Your new Facebook Protect, which I didn’t ask for, keeps texting me an identical two-factor verification code, still not working. I am now effectively locked out of my account. This is increased security “I think I’ll be spending more time on Twittera,” another user tweeted.

Some other users complained that they could not go through the activation process even before the deadline and thus have been effectively banned from their accounts.

“This Facebook protection is so annoying because I can’t turn it on and I need Facebook for my work so I really hope Facebook fixes the stupid code,” wrote one affected user.

The company had not yet commented on sending spammy notifications on Facebook Protect.


This post Facebook’s parent company Metaverse excludes people who haven’t activated ‘Facebook Protect’ was original published at “https://www.zeebiz.com/technology/news-facebook-s-parent-company-metaverse-locks-out-people-who-failed-to-activate-facebook-protect-181166”

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