In their effort to make Kia Carens even more accessible to customers, Kia India has announced multiple sales and after-sales initiatives.

Kia India, one of the growing automakers in the country, has announced multiple sales and after-sales initiatives exclusively for Kia Carens customers. The company has launched a ‘My Convenience Plus’ program, which provides comprehensive coverage and peace of mind to customers. In addition, the company has also launched attractive value-added products exclusively for Carens’ customers, which offer several convenience benefits. This, coupled with multiple financing arrangements, will further make the Kia Carens more accessible to customers.

Hardeep Singh Brar, Vice President and Head of Sales & Marketing, Kia India said: “Kia India has always strived to bring great products and services to our customers by providing them with a differentiated experience in everything we do. With unique sales and after-sales initiatives such as My Convenience Plus and multiple new value propositions, we aim to bring the Kia brand experience closer to our customers. Purchasing a car is an emotional decision in our country, and our constant pursuit is to provide our customers with complete peace of mind at every step of their car ownership journey.”

‘My Convenience Plus’ is an exclusive after sales initiative for Carens customers that offers a bundled package for periodic maintenance, extended warranty, roadside assistance including tire alloy protection, giving customers comprehensive coverage and complete peace of mind. Customers are provided with options and can choose from Premium and Luxury package, which provides coverage for 4 and 5 years respectively. The initiative provides additional benefits to customers by providing inflation protection in terms of service fees, pan-Indian validity, personalization, transparency and flexibility.

With customer convenience in mind and products easy to review, Kia India has announced multiple value propositions for Carens customers.

Care Shield: Provides a virtually unquestionable repair option. Care Shield+: Reimbursement of costs up to INR 1 lakh, incurred while defending a legal claim resulting from an accident related to up to two events. Ease of engine protection due to improper refueling by customer .

In addition, the company has also introduced attractive financing arrangements, including 10% cash back on online bookings (with ICICI Bank debit and credit cards), on the road financing from 7.10% and 100% processing fee waiver with selected partners.

Kia India also recently launched an integrated customer communication application ‘MyKia’ to enhance the overall customer ownership experience and provide multiple benefits including sales, service and customer rewards and other essential features. Using the MyKia app, customers can manage every aspect of their car ownership journey. The app also offers an exclusive rewards program for existing customers, with exclusive discounts on various consumer brands in different categories such as Fashion, Travel, F&B, Electronics and Lifestyle etc. This complements the recently launched WhatsApp communication platform with customers.


This post Kia India Introduces Multiple Sales and After Sales Initiatives for Carens’ Customers was original published at “https://www.financialexpress.com/express-mobility/kia-india-introduces-multiple-sales-and-aftersales-initiatives-for-carens-customers/2464130/”

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